This is a really tricky subject which weโve dealt with before in previous email marketing posts. At the time I advised on the side of caution in terms ofย not sending too many emails and risk alienating your clients. We suggested that a monthly mail out works best for most businesses andย I do in general still subscribe to this theory, however I recently read an interesting article which gives a different view on it.
According to this article, because weโre all checking emails all the time either at our computers, or on smart phones, people arenโt as worried about receiving multiple emails as long as they are interesting. In fact, research done by Getty Images suggests that higher frequency led to higher returns, more engagement and revenue per contact and it seems that it did not lead to more opt-outs. They say that the key to it is personalising the email throughย segmentation and understanding what the customers want and then mailing regularly to suit them.